1. Information We Collect
Information you provide
Account details (name, email, phone), profile information, business listing details, reviews, and marketplace listings you submit.
Information collected automatically
Device identifiers, app usage data, approximate or precise location (with permission), and log data.
Information from third parties
Information from sign-in providers (e.g. Google), and business verification sources.
2. How We Use Your Information
- To operate and improve Citivo
- To personalise your city experience
- To communicate with you (service updates, support, transactional messages)
- To show relevant local content and ads
3. Location Data
Citivo uses your location to show city-relevant businesses, events, and information. You can allow precise location, approximate location, or set your city manually. Location permissions can be changed at any time in your device settings.
5. Data Retention
We retain personal information for as long as your account is active or as needed to provide the Service, comply with legal obligations, and resolve disputes.
6. Your Rights
- Access, correction, and deletion of your personal information
- Opt out of marketing communications at any time
Requests can be made via privacy@citivo.in.
8. Children's Privacy
Citivo is not directed at children under 13, and we do not knowingly collect personal information from them.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated through the app or via email.
10. Contact Us
Privacy questions can be sent to privacy@citivo.in.